FAQ

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How does a piano work?

By hitting a key, the action (consisting of numerous moveable parts linked to the hammer heads) starts to move: the hammer head, then, touches or hits one or more steel strings. The resulting vibrations are transmitted to the soundboard via bass and treble bridges and thus become audible.

 

Where should I put my piano?

The ideal place for your Seiler piano should provide the following conditions: average temperature between 20 and 22° C, and as remote from windows, doors leading outside and radiators as possible. Please avoid direct sunlight or radiation from heaters, ovens or other heat sources.

 

What is the best room climate?

The best air humidity for your piano is between 45 and 65 %; using an electronic hygrometer, you easily can be sure about this fact. The best temperature for a piano is from 20 to 22 °C.

 

Floor heating and a Seiler?

Yes, all Seiler instruments are equipped with a floor-heating protection. However, the best conditions can be found where no such heating is installed; if there is one, please check that air humidity is 45% at minimum.

 

Upright or grand piano?

Please consider: the bigger the instrument, the larger the sound. Given enough space and budget, a grand piano surely is the “king” of key instruments. However, a quality upright is always a good choice if room is limited. This question cannot be answered in general, as requirements are very different. We therefore recommend to contact your local Seiler distributor; his knowledge and experience will help you in choosing your instrument.

 

How do I know that my piano needs to be tuned?

The human ear adapts to different conditions quite easily. As a piano does not get out of tune suddenly, but during longer time, this is hardly perceptible to the “normal” human ear.. However, there might be some interference with the training of your hearing capacities; therefore,a check of the tuning pitch is recommended on a regular basis.

 

How often should I have my piano tuned?

During the first year, a Seiler piano might require several tunings as it has to adapt to its new place and climatic conditions. Afterwards, two tunings performed by your Seiler technician are perfect.

 

Why should a Seiler expert do the maintenance work?

Your Seiler is a valuable instrument that is worth to be taken care of properly using genuine parts. Therefore, all maintenance work such as tuning, cleaning, voicing, regulation or repair should exclusively be performed by Seiler-approved technicians. This also is part of our warranty regulations.

 

What do I have to consider when moving my Seiler?

A piano is a heavy thing – a grand even more. But in addition to the weight, improper handling during transport might cause severe damage to your valuable instrument; therefore, we recommend to have such work done by skilled professionals providing adequate insurance.

 

When does a piano have to be regulated?

Due to different forces becoming effective on the keyboard and the action, the latter is subject to varying changes. Therefore, it should be regulated anew at certain intervals. A skilled technician will often only need a few, but important steps for this. A perfectly adjusted action is a basic thing for a pleasant touch and thus for joyful playing.

 

What is my Seiler’s value?

To determine your Seiler piano’s value, it has to be checked for its technical and general condition. Please contact your local Seiler dealer or send an e-mail to info@ seiler-pianos.de

Service – Adequate support for your Seiler

For tuning, service or repair of your valuable instrument, please always contact authorized Seiler partners.

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